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Real workplace language, not textbook English. Some lessons are open to everyone; the rest unlock with a free account, along with short tests and saved progress.

Operations English Intensive · Shift Handover

The four parts of a reliable handover

Structure a spoken and written handover so nothing critical is lost between shifts.

12 minRead free

Operations English Intensive · Permits and Safe Work

Challenging a permit in English

Raise a safety objection clearly and without hesitation, whatever the rank of the person holding the permit.

14 minRead free

Maintenance English Intensive · Work Orders and Fault Description

Symptom, cause, action

Describe a fault so that a reader who was not there can understand and verify it.

12 minRead free

Management Communication English · Meetings and Reporting

Six phrases that get you heard

Intervene, disagree and commit in a joint-venture meeting without losing the floor.

15 minRead free

Operations English Intensive · Shift Handover

Saying how certain you are

Use precise degrees of certainty so the incoming shift knows what is fact and what is suspicion.

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